Privacy Policy

1. Introduction
VATE ("we" or "us") is committed to protecting the privacy of its users. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website, mobile applications, and other related services (collectively referred to as the "Platform").

2. Scope of the Policy
This Privacy Policy applies to all visitors, registered users, and clients who access or use our Platform. By using our services or initiating the account opening process, you consent to the terms outlined in this policy.

3. Information Collection
We may collect two types of information:

a. Personal Information:
Personal information is collected when you voluntarily provide it to us during account registration or when using our services. This includes your name, contact details, date of birth, government-issued identification (e.g., PAN, Aadhaar), financial information (e.g., bank account details), and documents such as proof of identity and address.

b. Non-Personal Information:
Non-personal information is collected automatically as you browse our website or use the Platform. This includes IP addresses, browser types, the time spent on our Platform, and the URLs you visited before landing on our Platform.

4. Use of Information
The information we collect is used to:

• Verify your identity and complete the Know Your Customer (KYC) process.

• Personalize your experience and offer services relevant to your preferences.

• Fulfill legal and regulatory requirements.

• Improve the functionality and security of our Platform.

5. Aadhaar Usage and Consent
Providing Aadhaar information is voluntary and is used solely for account verification and signing purposes. You may opt to submit other forms of identification instead of Aadhaar. We do not store your Aadhaar number.

6. Cookies
Our Platform may use cookies to improve your browsing experience. Cookies help store your preferences and make navigation smoother. You may disable cookies through your browser settings, but doing so may affect the functionality of certain features on our Platform.

7. Data Security
We employ industry-standard measures, including encryption, firewalls, and secure servers, to protect your data from unauthorized access. However, no internet-based system is entirely secure, and we cannot guarantee 100% security of your data. It is advised that you keep your account credentials confidential.

8. Information Sharing
We do not sell or rent your personal information to third parties. Your information may be shared only in the following cases:

• To fulfill regulatory and legal obligations.

• With third-party service providers who assist in delivering our services, under strict confidentiality agreements.

• With your consent for integrated services.

9. Rights under GDPR (If Applicable)
If applicable, you have the following rights under the EU General Data Protection Regulation (GDPR):

• Access and request correction of your personal data.

• Request deletion or restriction of processing.

• Request the transfer of your data to another service provider.

10. Updates to the Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website, and it is your responsibility to review the changes. Continued use of our services constitutes acceptance of the revised policy.

11. Contact Information
For any queries related to this Privacy Policy, or to request access or deletion of your personal data, please contact us at info@vate.in.